Ben Kesterson.
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Digital Literacy

Using technology well, safely, and responsibly.

What it is

Digital literacy is the ability to find, judge, create, and share information with digital tools, and to use those tools safely and responsibly.

Why it matters at work

Nearly every job uses digital tools now. AI adds a new piece: knowing when to trust what a tool produces and when to check it.

In the real world

Technology is my business. I repair computers and build AI automations for small businesses, and I use AI tools every day. The biggest lesson: verify what AI produces instead of trusting it blindly.

I also manage a nonprofit's social media accounts, which means protecting logins and respecting the privacy of the people it serves.

My reflection

Strengths

  • Troubleshooting hardware and software
  • Building automations that save time
  • Using AI tools responsibly

Growth goals

  • Earn an industry certification to back up my experience
  • Keep learning cybersecurity basics

Watch

Josh Kaufman: The first 20 hours, how to learn anything (TEDxCSU)